88fen Privacy Policy

1 Introduction & Scope

Welcome to 88fen. We are committed to providing a safe and reliable online gaming experience for players in Bangladesh. This privacy policy ("Policy") describes how 88fen ("we", "us") collects, uses, stores, and protects your personal information.

This Policy applies to the 88fen website, application, and all related services. By using our platform, you accept the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our services.

This platform is for users aged 21 and above only. We do not knowingly collect information from minors.

2 Information We Collect

88fen may collect the following types of information to maintain a service relationship with you:

a) Information You Provide Directly

Name and contact address
Email address and mobile number
Date of birth (for age verification)
Identity verification documents (national ID or equivalent)
Financial transaction details (related to bKash, Nagad, Rocket, Upay)

b) Automatically Collected Information

IP address and device type
Browser type and version
Date and time of platform access
Pages visited and time spent
Referral source and click data

c) Cookies & Tracking Technologies

We may use session cookies, persistent cookies, and third-party analytics tools. Cookies help improve your experience and assist us in analysing our services. You can manage cookies through your browser settings, but disabling certain cookies may affect the proper functioning of some services.

3 Use of Information

Collected information is used for the following purposes:

To complete account registration and verification
To process deposits, withdrawals, and transactions
To verify your identity and age (21+ confirmation)
To send relevant promotions and bonus offers (with your consent)
To provide account notifications and important updates
To prevent fraud and ensure security
To provide customer support services
To enforce responsible gaming policies
To comply with applicable legal obligations
To improve our platform's performance and user experience

88fen never sells your information to third parties. We only share limited data with essential service providers who are bound by strict confidentiality agreements.

4 Data Sharing & Third Parties

We may share your personal information on a limited basis in the following circumstances:

Service Provider Partners

Limited information may be shared with trusted providers for payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, and security services. These providers may only use the information to deliver the specific services required.

Legal Obligations

We may disclose information if legally required to do so by a court order, regulatory authority directive, or applicable law. In such cases, we will only share the minimum information necessary.

Fraud Prevention

We may cooperate with relevant authorities to prevent serious fraud, unauthorised access, or other illegal activities.

Business Changes

In the event of a merger, acquisition, or asset transfer, your information may be transferred. We will provide advance notice in such cases.

5 Data Retention & Security

88fen applies industry-standard technical and organisational measures to protect your information:

Technical Safeguards

SSL (Secure Socket Layer) encryption — used for all data transfers
Encrypted storage in databases
Regular security audits and vulnerability assessments
Two-factor authentication (2FA)
Firewalls and intrusion detection systems to prevent unauthorised access

Data Retention Period

We retain your information only for as long as necessary or as required by applicable law. Financial transaction records may be retained for a specified period after account closure to meet regulatory requirements.

Your Responsibility

Keep your account password confidential and do not share it with anyone. If you notice any suspicious activity, notify our support team immediately.

6 Your Rights

As a user of 88fen, you have the following rights:

Right to Access

You can find out what information we have collected about you and how it is being used. You have the right to request a copy of this information.

Right to Rectification

If any information we hold about you is incorrect, you can request that it be corrected. It is our responsibility to maintain accurate and up-to-date information.

Right to Erasure

In certain circumstances, you can request that your information be deleted. However, it may not be possible to delete information that must be retained to meet legal obligations.

Right to Object to Processing

You can object to marketing communications or certain types of data processing and opt out.

Right to Data Portability

You can request your information in a structured, commonly used format.

To exercise any of the above rights, please contact us. We will respond to your request within a reasonable time.

7 International Data Transfers

88fen may use servers and systems located in various countries. Even if your information is transferred outside Bangladesh, we ensure that such transfers are carried out under appropriate protective measures.

For international transfers, we apply the following safeguards:

Signing legal agreements with the receiving party
Secure transfer through encryption
A minimum data sharing policy based on necessity

8 Payment Information & Financial Security

bKash, Nagad, Rocket, and Upay payment methods are used for deposits and withdrawals at 88fen. We follow specific protective measures for financial transactions:

Full payment details are not stored on our servers — they are handled within the payment provider's own secure system
Each transaction is recorded and verified through anti-fraud measures
The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳800
Withdrawals are typically completed within 15 minutes to 2 hours

If you notice any suspicious activity related to financial transactions, notify our support team immediately.

9 Protection of Minors

88fen is for users aged 21 and above only. We do not intentionally collect information from minors. Age is verified at the time of account registration.

If we become aware that a minor is using our platform, the relevant account will be closed immediately and any collected information will be deleted.

If you believe a minor is using our services, please notify our support team.

10 Policy Changes & Updates

88fen may review and update this privacy policy from time to time. If significant changes are made to the policy, we will:

Post a clear notice on the website
Notify you of the changes at your registered email address
Provide sufficient time before the updated policy takes effect

Continued use of the platform after the updated policy is published means you agree to the new policy. We recommend reviewing this policy regularly.

11 Cookie Policy Details

Various types of cookies are used on our platform:

Essential Cookies

These cookies are essential for the core functionality of the platform. They are used to maintain login sessions, carry out security checks, and save language preferences. These cannot be disabled.

Functional Cookies

These cookies are used to remember your preferences and settings, ensuring a better experience on future visits.

Analytics Cookies

Analytics cookies are used to understand how our website is being used. This information is collected anonymously and is used to improve our services.

12 Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our dedicated support team is ready to assist you in both Bengali and English.

We will process your requests regarding data storage, use, or any other privacy-related matter within a reasonable time.